refactor: move capacity_forecast_service from billing to monitoring
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Resolves the billing (core) → monitoring (optional) architecture violation by moving CapacityForecastService to the monitoring module where it belongs. - Create BillingMetricsProvider to expose subscription counts via stats_aggregator - Move CapacitySnapshot model from billing to monitoring - Replace direct MerchantSubscription queries with stats_aggregator calls - Fix middleware test mocks to cover StoreDomain/MerchantDomain fallback chains Co-Authored-By: Claude Opus 4.6 <noreply@anthropic.com>
This commit is contained in:
@@ -2,11 +2,10 @@
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"""
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Monitoring module database models.
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Re-exports monitoring-related models from their source locations.
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Provides monitoring-related models including capacity snapshots.
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"""
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# CapacitySnapshot is in billing module (tracks system capacity over time)
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from app.modules.billing.models import CapacitySnapshot
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from app.modules.monitoring.models.capacity_snapshot import CapacitySnapshot
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# Admin notification and logging models
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from app.modules.messaging.models import AdminNotification
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71
app/modules/monitoring/models/capacity_snapshot.py
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71
app/modules/monitoring/models/capacity_snapshot.py
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@@ -0,0 +1,71 @@
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# app/modules/monitoring/models/capacity_snapshot.py
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"""
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Capacity snapshot model for platform capacity monitoring.
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Stores daily snapshots of platform metrics for growth trending and capacity forecasting.
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"""
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from sqlalchemy import (
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Column,
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DateTime,
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Index,
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Integer,
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Numeric,
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)
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from sqlalchemy.dialects.sqlite import JSON
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from app.core.database import Base
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from models.database.base import TimestampMixin
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class CapacitySnapshot(Base, TimestampMixin):
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"""
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Daily snapshot of platform capacity metrics.
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Used for growth trending and capacity forecasting.
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Captured daily by background job.
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"""
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__tablename__ = "capacity_snapshots"
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id = Column(Integer, primary_key=True, index=True)
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snapshot_date = Column(DateTime(timezone=True), nullable=False, unique=True, index=True)
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# Store metrics
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total_stores = Column(Integer, default=0, nullable=False)
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active_stores = Column(Integer, default=0, nullable=False)
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trial_stores = Column(Integer, default=0, nullable=False)
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# Subscription metrics
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total_subscriptions = Column(Integer, default=0, nullable=False)
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active_subscriptions = Column(Integer, default=0, nullable=False)
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# Resource metrics
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total_products = Column(Integer, default=0, nullable=False)
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total_orders_month = Column(Integer, default=0, nullable=False)
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total_team_members = Column(Integer, default=0, nullable=False)
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# Storage metrics
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storage_used_gb = Column(Numeric(10, 2), default=0, nullable=False)
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db_size_mb = Column(Numeric(10, 2), default=0, nullable=False)
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# Capacity metrics (theoretical limits from subscriptions)
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theoretical_products_limit = Column(Integer, nullable=True)
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theoretical_orders_limit = Column(Integer, nullable=True)
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theoretical_team_limit = Column(Integer, nullable=True)
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# Tier distribution (JSON: {"essential": 10, "professional": 5, ...})
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tier_distribution = Column(JSON, nullable=True)
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# Performance metrics
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avg_response_ms = Column(Integer, nullable=True)
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peak_cpu_percent = Column(Numeric(5, 2), nullable=True)
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peak_memory_percent = Column(Numeric(5, 2), nullable=True)
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# Indexes
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__table_args__ = (
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Index("ix_capacity_snapshots_date", "snapshot_date"),
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)
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def __repr__(self) -> str:
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return f"<CapacitySnapshot(date={self.snapshot_date}, stores={self.total_stores})>"
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@@ -172,7 +172,7 @@ async def get_growth_trends(
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Returns growth rates and projections for key metrics.
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"""
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from app.modules.billing.services.capacity_forecast_service import (
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from app.modules.monitoring.services.capacity_forecast_service import (
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capacity_forecast_service,
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)
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@@ -189,7 +189,7 @@ async def get_scaling_recommendations(
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Returns prioritized list of recommendations.
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"""
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from app.modules.billing.services.capacity_forecast_service import (
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from app.modules.monitoring.services.capacity_forecast_service import (
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capacity_forecast_service,
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)
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@@ -206,7 +206,7 @@ async def capture_snapshot(
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Normally run automatically by daily background job.
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"""
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from app.modules.billing.services.capacity_forecast_service import (
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from app.modules.monitoring.services.capacity_forecast_service import (
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capacity_forecast_service,
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)
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@@ -9,6 +9,10 @@ from app.modules.monitoring.services.admin_audit_service import (
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AdminAuditService,
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admin_audit_service,
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)
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from app.modules.monitoring.services.capacity_forecast_service import (
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CapacityForecastService,
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capacity_forecast_service,
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)
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from app.modules.monitoring.services.background_tasks_service import (
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BackgroundTasksService,
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background_tasks_service,
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@@ -25,6 +29,8 @@ from app.modules.monitoring.services.platform_health_service import (
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__all__ = [
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"admin_audit_service",
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"AdminAuditService",
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"capacity_forecast_service",
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"CapacityForecastService",
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"background_tasks_service",
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"BackgroundTasksService",
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"log_service",
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317
app/modules/monitoring/services/capacity_forecast_service.py
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317
app/modules/monitoring/services/capacity_forecast_service.py
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@@ -0,0 +1,317 @@
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# app/modules/monitoring/services/capacity_forecast_service.py
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"""
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Capacity forecasting service for growth trends and scaling recommendations.
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Provides:
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- Historical capacity trend analysis
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- Growth rate calculations
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- Days-until-threshold projections
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- Scaling recommendations based on growth patterns
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"""
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import logging
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from datetime import UTC, datetime, timedelta
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from decimal import Decimal
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from sqlalchemy import func
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from sqlalchemy.orm import Session
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from app.modules.contracts.metrics import MetricsContext
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from app.modules.core.services.stats_aggregator import stats_aggregator
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from app.modules.monitoring.models.capacity_snapshot import CapacitySnapshot
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from app.modules.tenancy.models import Platform, Store, StoreUser
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logger = logging.getLogger(__name__)
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# Scaling thresholds based on capacity-planning.md
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INFRASTRUCTURE_SCALING = [
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{"name": "Starter", "max_stores": 50, "max_products": 10_000, "cost_monthly": 30},
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{"name": "Small", "max_stores": 100, "max_products": 30_000, "cost_monthly": 80},
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{"name": "Medium", "max_stores": 300, "max_products": 100_000, "cost_monthly": 150},
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{"name": "Large", "max_stores": 500, "max_products": 250_000, "cost_monthly": 350},
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{"name": "Scale", "max_stores": 1000, "max_products": 500_000, "cost_monthly": 700},
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{"name": "Enterprise", "max_stores": None, "max_products": None, "cost_monthly": 1500},
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]
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class CapacityForecastService:
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"""Service for capacity forecasting and trend analysis."""
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def capture_daily_snapshot(self, db: Session) -> CapacitySnapshot:
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"""
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Capture a daily snapshot of platform capacity metrics.
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Should be called by a daily background job.
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"""
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from app.modules.cms.services.media_service import media_service
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from app.modules.monitoring.services.platform_health_service import (
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platform_health_service,
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)
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now = datetime.now(UTC)
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today = now.replace(hour=0, minute=0, second=0, microsecond=0)
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# Check if snapshot already exists for today
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existing = (
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db.query(CapacitySnapshot)
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.filter(CapacitySnapshot.snapshot_date == today)
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.first()
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)
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if existing:
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logger.info(f"Snapshot already exists for {today}")
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return existing
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# Gather metrics
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total_stores = db.query(func.count(Store.id)).scalar() or 0
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active_stores = (
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db.query(func.count(Store.id))
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.filter(Store.is_active == True) # noqa: E712
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.scalar()
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or 0
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)
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# Resource metrics via provider pattern (avoids cross-module imports)
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start_of_month = now.replace(day=1, hour=0, minute=0, second=0, microsecond=0)
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platform = db.query(Platform).first()
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platform_id = platform.id if platform else 1
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stats = stats_aggregator.get_admin_stats_flat(
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db, platform_id,
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context=MetricsContext(date_from=start_of_month),
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)
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# Subscription metrics via stats aggregator (avoids billing → monitoring violation)
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total_subs = stats.get("billing.total_subscriptions", 0)
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active_subs = stats.get("billing.active_subscriptions", 0)
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trial_stores = stats.get("billing.trial_subscriptions", 0)
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total_products = stats.get("catalog.total_products", 0)
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total_team = (
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db.query(func.count(StoreUser.id))
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.filter(StoreUser.is_active == True) # noqa: E712
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.scalar()
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or 0
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)
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# Orders this month (from stats aggregator)
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total_orders = stats.get("orders.in_period", 0)
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# Storage metrics
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try:
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image_stats = media_service.get_storage_stats(db)
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storage_gb = image_stats.get("total_size_gb", 0)
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except Exception:
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storage_gb = 0
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try:
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db_size = platform_health_service._get_database_size(db)
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except Exception:
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db_size = 0
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# Theoretical capacity from subscriptions
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capacity = platform_health_service.get_subscription_capacity(db)
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theoretical_products = capacity["products"].get("theoretical_limit", 0)
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theoretical_orders = capacity["orders_monthly"].get("theoretical_limit", 0)
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theoretical_team = capacity["team_members"].get("theoretical_limit", 0)
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# Tier distribution
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tier_distribution = capacity.get("tier_distribution", {})
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# Create snapshot
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snapshot = CapacitySnapshot(
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snapshot_date=today,
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total_stores=total_stores,
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active_stores=active_stores,
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trial_stores=trial_stores,
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total_subscriptions=total_subs,
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active_subscriptions=active_subs,
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total_products=total_products,
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total_orders_month=total_orders,
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total_team_members=total_team,
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storage_used_gb=Decimal(str(storage_gb)),
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db_size_mb=Decimal(str(db_size)),
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theoretical_products_limit=theoretical_products,
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theoretical_orders_limit=theoretical_orders,
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theoretical_team_limit=theoretical_team,
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tier_distribution=tier_distribution,
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)
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db.add(snapshot)
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db.flush()
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db.refresh(snapshot)
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logger.info(f"Captured capacity snapshot for {today}")
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return snapshot
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def get_growth_trends(self, db: Session, days: int = 30) -> dict:
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"""
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Calculate growth trends over the specified period.
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Returns growth rates and projections for key metrics.
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"""
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now = datetime.now(UTC)
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start_date = now - timedelta(days=days)
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# Get snapshots for the period
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snapshots = (
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db.query(CapacitySnapshot)
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.filter(CapacitySnapshot.snapshot_date >= start_date)
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.order_by(CapacitySnapshot.snapshot_date)
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.all()
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)
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if len(snapshots) < 2:
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return {
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"period_days": days,
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"snapshots_available": len(snapshots),
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"trends": {},
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"message": "Insufficient data for trend analysis",
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}
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first = snapshots[0]
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last = snapshots[-1]
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period_days = (last.snapshot_date - first.snapshot_date).days or 1
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def calc_growth(metric: str) -> dict:
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start_val = getattr(first, metric) or 0
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end_val = getattr(last, metric) or 0
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change = end_val - start_val
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if start_val > 0:
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growth_rate = (change / start_val) * 100
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daily_rate = growth_rate / period_days
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monthly_rate = daily_rate * 30
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else:
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growth_rate = 0 if end_val == 0 else 100
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daily_rate = 0
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monthly_rate = 0
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return {
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"start_value": start_val,
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"current_value": end_val,
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"change": change,
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"growth_rate_percent": round(growth_rate, 2),
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"daily_growth_rate": round(daily_rate, 3),
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"monthly_projection": round(end_val * (1 + monthly_rate / 100), 0),
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}
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trends = {
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"stores": calc_growth("active_stores"),
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"products": calc_growth("total_products"),
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"orders": calc_growth("total_orders_month"),
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"team_members": calc_growth("total_team_members"),
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"storage_gb": {
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"start_value": float(first.storage_used_gb or 0),
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"current_value": float(last.storage_used_gb or 0),
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"change": float((last.storage_used_gb or 0) - (first.storage_used_gb or 0)),
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},
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}
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return {
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"period_days": period_days,
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"snapshots_available": len(snapshots),
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"start_date": first.snapshot_date.isoformat(),
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"end_date": last.snapshot_date.isoformat(),
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"trends": trends,
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}
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def get_scaling_recommendations(self, db: Session) -> list[dict]:
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"""
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Generate scaling recommendations based on current capacity and growth.
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Returns prioritized list of recommendations.
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"""
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from app.modules.monitoring.services.platform_health_service import (
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platform_health_service,
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)
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recommendations = []
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# Get current capacity
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capacity = platform_health_service.get_subscription_capacity(db)
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health = platform_health_service.get_full_health_report(db)
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trends = self.get_growth_trends(db, days=30)
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# Check product capacity
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products = capacity["products"]
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if products.get("utilization_percent") and products["utilization_percent"] > 80:
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recommendations.append({
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"category": "capacity",
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"severity": "warning",
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"title": "Product capacity approaching limit",
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"description": f"Currently at {products['utilization_percent']:.0f}% of theoretical product capacity",
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"action": "Consider upgrading store tiers or adding capacity",
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})
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# Check infrastructure tier
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current_tier = health.get("infrastructure_tier", {})
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next_trigger = health.get("next_tier_trigger")
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if next_trigger:
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recommendations.append({
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"category": "infrastructure",
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"severity": "info",
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"title": f"Current tier: {current_tier.get('name', 'Unknown')}",
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"description": f"Next upgrade trigger: {next_trigger}",
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"action": "Monitor growth and plan for infrastructure scaling",
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})
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# Check growth rate
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if trends.get("trends"):
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store_growth = trends["trends"].get("stores", {})
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if store_growth.get("monthly_projection", 0) > 0:
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monthly_rate = store_growth.get("growth_rate_percent", 0)
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if monthly_rate > 20:
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recommendations.append({
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"category": "growth",
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"severity": "info",
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"title": "High store growth rate",
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"description": f"Store base growing at {monthly_rate:.1f}% over last 30 days",
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"action": "Ensure infrastructure can scale to meet demand",
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})
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# Check storage
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storage_percent = health.get("image_storage", {}).get("total_size_gb", 0)
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if storage_percent > 800: # 80% of 1TB
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recommendations.append({
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"category": "storage",
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"severity": "warning",
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"title": "Storage usage high",
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"description": f"Image storage at {storage_percent:.1f} GB",
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"action": "Plan for storage expansion or implement cleanup policies",
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})
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# Sort by severity
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severity_order = {"critical": 0, "warning": 1, "info": 2}
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recommendations.sort(key=lambda r: severity_order.get(r["severity"], 3))
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return recommendations
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def get_days_until_threshold(
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self, db: Session, metric: str, threshold: int
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) -> int | None:
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"""
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Calculate days until a metric reaches a threshold based on current growth.
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Returns None if insufficient data or no growth.
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"""
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trends = self.get_growth_trends(db, days=30)
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if not trends.get("trends") or metric not in trends["trends"]:
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return None
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metric_data = trends["trends"][metric]
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current = metric_data.get("current_value", 0)
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daily_rate = metric_data.get("daily_growth_rate", 0)
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if daily_rate <= 0 or current >= threshold:
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return None
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remaining = threshold - current
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days = remaining / (current * daily_rate / 100) if current > 0 else None
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return int(days) if days else None
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# Singleton instance
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capacity_forecast_service = CapacityForecastService()
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@@ -27,7 +27,7 @@ def capture_capacity_snapshot(self):
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Returns:
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dict: Snapshot summary with store and product counts.
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"""
|
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from app.modules.billing.services.capacity_forecast_service import (
|
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from app.modules.monitoring.services.capacity_forecast_service import (
|
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capacity_forecast_service,
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)
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0
app/modules/monitoring/tests/__init__.py
Normal file
0
app/modules/monitoring/tests/__init__.py
Normal file
0
app/modules/monitoring/tests/unit/__init__.py
Normal file
0
app/modules/monitoring/tests/unit/__init__.py
Normal file
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# app/modules/monitoring/tests/unit/test_capacity_forecast_service.py
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"""
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Unit tests for CapacityForecastService.
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Tests cover:
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- Daily snapshot capture
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- Growth trend calculation
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- Scaling recommendations
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- Days until threshold calculation
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"""
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from datetime import UTC, datetime, timedelta
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from decimal import Decimal
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import pytest
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from app.modules.monitoring.models import CapacitySnapshot
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from app.modules.monitoring.services.capacity_forecast_service import (
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INFRASTRUCTURE_SCALING,
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CapacityForecastService,
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capacity_forecast_service,
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)
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@pytest.mark.unit
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@pytest.mark.service
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class TestCapacityForecastServiceSnapshot:
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"""Test snapshot capture functionality"""
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def test_capture_daily_snapshot_returns_existing(self, db):
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"""Test capture_daily_snapshot returns existing snapshot for today"""
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now = datetime.now(UTC)
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today = now.replace(hour=0, minute=0, second=0, microsecond=0)
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# Create existing snapshot
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existing = CapacitySnapshot(
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snapshot_date=today,
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total_stores=10,
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active_stores=8,
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trial_stores=2,
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total_subscriptions=10,
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active_subscriptions=8,
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total_products=1000,
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total_orders_month=500,
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total_team_members=20,
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storage_used_gb=Decimal("50.0"),
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db_size_mb=Decimal("100.0"),
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theoretical_products_limit=10000,
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theoretical_orders_limit=5000,
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theoretical_team_limit=100,
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tier_distribution={"starter": 5},
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)
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db.add(existing)
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db.commit()
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service = CapacityForecastService()
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result = service.capture_daily_snapshot(db)
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assert result.id == existing.id
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@pytest.mark.unit
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@pytest.mark.service
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class TestCapacityForecastServiceTrends:
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"""Test growth trend functionality"""
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def test_get_growth_trends_insufficient_data(self, db):
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"""Test get_growth_trends returns message when insufficient data"""
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service = CapacityForecastService()
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result = service.get_growth_trends(db, days=30)
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assert result["snapshots_available"] < 2
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assert "Insufficient data" in result.get("message", "")
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def test_get_growth_trends_with_data(self, db):
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"""Test get_growth_trends calculates trends correctly"""
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now = datetime.now(UTC)
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# Create two snapshots
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snapshot1 = CapacitySnapshot(
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snapshot_date=now - timedelta(days=30),
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total_stores=10,
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active_stores=8,
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trial_stores=2,
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total_subscriptions=10,
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active_subscriptions=8,
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total_products=1000,
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total_orders_month=500,
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total_team_members=20,
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storage_used_gb=Decimal("50.0"),
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db_size_mb=Decimal("100.0"),
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theoretical_products_limit=10000,
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theoretical_orders_limit=5000,
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theoretical_team_limit=100,
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tier_distribution={"starter": 5},
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)
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snapshot2 = CapacitySnapshot(
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snapshot_date=now.replace(hour=0, minute=0, second=0, microsecond=0),
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total_stores=15,
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active_stores=12,
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trial_stores=3,
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total_subscriptions=15,
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active_subscriptions=12,
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total_products=1500,
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total_orders_month=750,
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total_team_members=30,
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storage_used_gb=Decimal("75.0"),
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db_size_mb=Decimal("150.0"),
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theoretical_products_limit=15000,
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theoretical_orders_limit=7500,
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theoretical_team_limit=150,
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tier_distribution={"starter": 8, "professional": 4},
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)
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db.add(snapshot1)
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db.add(snapshot2)
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db.commit()
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service = CapacityForecastService()
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result = service.get_growth_trends(db, days=60)
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assert result["snapshots_available"] >= 2
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assert "trends" in result
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assert "stores" in result["trends"]
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assert result["trends"]["stores"]["start_value"] == 8
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assert result["trends"]["stores"]["current_value"] == 12
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def test_get_growth_trends_zero_start_value(self, db):
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"""Test get_growth_trends handles zero start value"""
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now = datetime.now(UTC)
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# Create snapshots with zero start value
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snapshot1 = CapacitySnapshot(
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snapshot_date=now - timedelta(days=30),
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total_stores=0,
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active_stores=0,
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trial_stores=0,
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total_subscriptions=0,
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active_subscriptions=0,
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total_products=0,
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total_orders_month=0,
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total_team_members=0,
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storage_used_gb=Decimal("0"),
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db_size_mb=Decimal("0"),
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theoretical_products_limit=0,
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theoretical_orders_limit=0,
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theoretical_team_limit=0,
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tier_distribution={},
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)
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snapshot2 = CapacitySnapshot(
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snapshot_date=now.replace(hour=0, minute=0, second=0, microsecond=0),
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total_stores=10,
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active_stores=8,
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trial_stores=2,
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total_subscriptions=10,
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active_subscriptions=8,
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total_products=1000,
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total_orders_month=500,
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total_team_members=20,
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storage_used_gb=Decimal("50.0"),
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db_size_mb=Decimal("100.0"),
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theoretical_products_limit=10000,
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theoretical_orders_limit=5000,
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theoretical_team_limit=100,
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tier_distribution={"starter": 5},
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)
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db.add(snapshot1)
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db.add(snapshot2)
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db.commit()
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service = CapacityForecastService()
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result = service.get_growth_trends(db, days=60)
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assert result["snapshots_available"] >= 2
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# When start is 0 and end is not 0, growth should be 100%
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assert result["trends"]["stores"]["growth_rate_percent"] == 100
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@pytest.mark.unit
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@pytest.mark.service
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class TestCapacityForecastServiceRecommendations:
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"""Test scaling recommendations functionality"""
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def test_get_scaling_recommendations_returns_list(self, db):
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"""Test get_scaling_recommendations returns a list"""
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service = CapacityForecastService()
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try:
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result = service.get_scaling_recommendations(db)
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assert isinstance(result, list)
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except Exception:
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# May fail if health service dependencies are not set up
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pass
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@pytest.mark.unit
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@pytest.mark.service
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class TestCapacityForecastServiceThreshold:
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"""Test days until threshold functionality"""
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def test_get_days_until_threshold_insufficient_data(self, db):
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"""Test get_days_until_threshold returns None with insufficient data"""
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service = CapacityForecastService()
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result = service.get_days_until_threshold(db, "stores", 100)
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assert result is None
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def test_get_days_until_threshold_no_growth(self, db):
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"""Test get_days_until_threshold returns None with no growth"""
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now = datetime.now(UTC)
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# Create two snapshots with no growth
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snapshot1 = CapacitySnapshot(
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snapshot_date=now - timedelta(days=30),
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total_stores=10,
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active_stores=10,
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trial_stores=0,
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total_subscriptions=10,
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active_subscriptions=10,
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total_products=1000,
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total_orders_month=500,
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total_team_members=20,
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storage_used_gb=Decimal("50.0"),
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db_size_mb=Decimal("100.0"),
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theoretical_products_limit=10000,
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theoretical_orders_limit=5000,
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theoretical_team_limit=100,
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tier_distribution={},
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)
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snapshot2 = CapacitySnapshot(
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snapshot_date=now.replace(hour=0, minute=0, second=0, microsecond=0),
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total_stores=10,
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active_stores=10, # Same as before
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trial_stores=0,
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total_subscriptions=10,
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active_subscriptions=10,
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total_products=1000,
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total_orders_month=500,
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total_team_members=20,
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storage_used_gb=Decimal("50.0"),
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db_size_mb=Decimal("100.0"),
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theoretical_products_limit=10000,
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theoretical_orders_limit=5000,
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theoretical_team_limit=100,
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tier_distribution={},
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)
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db.add(snapshot1)
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db.add(snapshot2)
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db.commit()
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service = CapacityForecastService()
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result = service.get_days_until_threshold(db, "stores", 100)
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assert result is None
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def test_get_days_until_threshold_already_exceeded(self, db):
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"""Test get_days_until_threshold returns None when already at threshold"""
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now = datetime.now(UTC)
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# Create two snapshots where current value exceeds threshold
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snapshot1 = CapacitySnapshot(
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snapshot_date=now - timedelta(days=30),
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total_stores=80,
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active_stores=80,
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trial_stores=0,
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total_subscriptions=80,
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active_subscriptions=80,
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total_products=8000,
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total_orders_month=4000,
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total_team_members=160,
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storage_used_gb=Decimal("400.0"),
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db_size_mb=Decimal("800.0"),
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theoretical_products_limit=80000,
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theoretical_orders_limit=40000,
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theoretical_team_limit=800,
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tier_distribution={},
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)
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snapshot2 = CapacitySnapshot(
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snapshot_date=now.replace(hour=0, minute=0, second=0, microsecond=0),
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total_stores=120,
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active_stores=120, # Already exceeds threshold of 100
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trial_stores=0,
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total_subscriptions=120,
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active_subscriptions=120,
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total_products=12000,
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total_orders_month=6000,
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total_team_members=240,
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storage_used_gb=Decimal("600.0"),
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db_size_mb=Decimal("1200.0"),
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theoretical_products_limit=120000,
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theoretical_orders_limit=60000,
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theoretical_team_limit=1200,
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tier_distribution={},
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)
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db.add(snapshot1)
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db.add(snapshot2)
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db.commit()
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service = CapacityForecastService()
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result = service.get_days_until_threshold(db, "stores", 100)
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# Should return None since we're already past the threshold
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assert result is None
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@pytest.mark.unit
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@pytest.mark.service
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class TestInfrastructureScaling:
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"""Test infrastructure scaling constants"""
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def test_infrastructure_scaling_defined(self):
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"""Test INFRASTRUCTURE_SCALING is properly defined"""
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assert len(INFRASTRUCTURE_SCALING) > 0
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# Verify structure
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for tier in INFRASTRUCTURE_SCALING:
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assert "name" in tier
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assert "max_stores" in tier
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assert "max_products" in tier
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assert "cost_monthly" in tier
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def test_infrastructure_scaling_ordered(self):
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"""Test INFRASTRUCTURE_SCALING is ordered by size"""
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# Cost should increase with each tier
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for i in range(1, len(INFRASTRUCTURE_SCALING)):
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current = INFRASTRUCTURE_SCALING[i]
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previous = INFRASTRUCTURE_SCALING[i - 1]
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assert current["cost_monthly"] > previous["cost_monthly"]
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@pytest.mark.unit
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@pytest.mark.service
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class TestCapacityForecastServiceSingleton:
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"""Test singleton instance"""
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def test_singleton_exists(self):
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"""Test capacity_forecast_service singleton exists"""
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assert capacity_forecast_service is not None
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assert isinstance(capacity_forecast_service, CapacityForecastService)
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Reference in New Issue
Block a user