# Order Management

Order processing, fulfillment tracking, customer checkout, invoicing, and bulk order operations. Uses the payments module for checkout.

## Overview

| Aspect | Detail |
|--------|--------|
| Code | `orders` |
| Classification | Optional |
| Dependencies | `payments`, `catalog`, `inventory`, `marketplace` |
| Status | Active |

## Features

- `order_management` — Order CRUD and status management
- `order_bulk_actions` — Bulk order operations
- `order_export` — Order data export
- `automation_rules` — Order processing automation
- `fulfillment_tracking` — Shipment and fulfillment tracking
- `shipping_management` — Shipping method configuration
- `order_exceptions` — Order item exception handling
- `customer_checkout` — Customer-facing checkout
- `invoice_generation` — Automatic invoice creation
- `invoice_pdf` — PDF invoice generation

## Permissions

| Permission | Description |
|------------|-------------|
| `orders.view` | View orders |
| `orders.edit` | Edit orders |
| `orders.cancel` | Cancel orders |
| `orders.refund` | Process refunds |

## Data Model

See [Data Model](data-model.md) for full entity relationships and schema.

- **Order** — Unified order model for direct and marketplace channels
- **OrderItem** — Line items with product snapshots and shipment tracking
- **OrderItemException** — Unmatched GTIN resolution for marketplace imports
- **Invoice** — Invoice records with seller/buyer snapshots
- **StoreInvoiceSettings** — Per-store invoice configuration and VAT settings
- **CustomerOrderStats** — Aggregated per-customer order statistics

## API Endpoints

| Method | Path | Description |
|--------|------|-------------|
| `*` | `/api/v1/admin/orders/*` | Admin order management |
| `*` | `/api/v1/admin/order-exceptions/*` | Exception management |
| `*` | `/api/v1/store/customer-orders/*` | Store customer order views |

## Configuration

No module-specific configuration.

## Additional Documentation

- [Data Model](data-model.md) — Entity relationships and database schema
- [Architecture](architecture.md) — Consumer-agnostic customer architecture
- [Unified Order View](unified-order-view.md) — Unified order schema with snapshots
- [Order Item Exceptions](exceptions.md) — Exception system for unmatched products
- [OMS Feature Plan](oms-features.md) — Order management system roadmap
- [VAT Invoicing](vat-invoicing.md) — VAT decision tree and invoice generation
- [Stock Integration](stock-integration.md) — Order-inventory synchronization