# app/modules/customers/services/admin_customer_service.py
"""
Admin customer management service.

Handles customer operations for admin users across all stores.
"""

import logging
from typing import Any

from sqlalchemy.orm import Session

from app.modules.customers.exceptions import CustomerNotFoundException
from app.modules.customers.models import Customer

logger = logging.getLogger(__name__)


class AdminCustomerService:
    """Service for admin-level customer management across stores."""

    def list_customers(
        self,
        db: Session,
        store_id: int | None = None,
        search: str | None = None,
        is_active: bool | None = None,
        skip: int = 0,
        limit: int = 20,
    ) -> tuple[list[dict[str, Any]], int]:
        """
        Get paginated list of customers across all stores.

        Args:
            db: Database session
            store_id: Optional store ID filter
            search: Search by email, name, or customer number
            is_active: Filter by active status
            skip: Number of records to skip
            limit: Maximum records to return

        Returns:
            Tuple of (customers list, total count)
        """
        from app.modules.tenancy.services.store_service import store_service

        # Build query
        query = db.query(Customer)

        # Apply filters
        if store_id:
            query = query.filter(Customer.store_id == store_id)

        if search:
            search_term = f"%{search}%"
            query = query.filter(
                (Customer.email.ilike(search_term))
                | (Customer.first_name.ilike(search_term))
                | (Customer.last_name.ilike(search_term))
                | (Customer.customer_number.ilike(search_term))
            )

        if is_active is not None:
            query = query.filter(Customer.is_active == is_active)

        # Get total count
        total = query.count()

        # Get paginated results
        customers = (
            query.order_by(Customer.created_at.desc())
            .offset(skip)
            .limit(limit)
            .all()
        )

        # Batch-resolve store names
        store_ids = {c.store_id for c in customers}
        store_map = {}
        for sid in store_ids:
            store = store_service.get_store_by_id_optional(db, sid)
            if store:
                store_map[sid] = (store.name, store.store_code)

        # Format response
        result = []
        for customer in customers:
            store_name, store_code = store_map.get(customer.store_id, (None, None))

            customer_dict = {
                "id": customer.id,
                "store_id": customer.store_id,
                "email": customer.email,
                "first_name": customer.first_name,
                "last_name": customer.last_name,
                "phone": customer.phone,
                "customer_number": customer.customer_number,
                "marketing_consent": customer.marketing_consent,
                "preferred_language": customer.preferred_language,
                "is_active": customer.is_active,
                "created_at": customer.created_at,
                "updated_at": customer.updated_at,
                "store_name": store_name,
                "store_code": store_code,
            }
            result.append(customer_dict)

        return result, total

    def get_customer_stats(
        self,
        db: Session,
        store_id: int | None = None,
    ) -> dict[str, Any]:
        """
        Get customer statistics.

        Args:
            db: Database session
            store_id: Optional store ID filter

        Returns:
            Dict with customer statistics
        """
        query = db.query(Customer)

        if store_id:
            query = query.filter(Customer.store_id == store_id)

        total = query.count()
        active = query.filter(Customer.is_active == True).count()  # noqa: E712
        inactive = query.filter(Customer.is_active == False).count()  # noqa: E712

        return {
            "total": total,
            "active": active,
            "inactive": inactive,
        }

    def get_customer(
        self,
        db: Session,
        customer_id: int,
    ) -> dict[str, Any]:
        """
        Get customer details by ID.

        Args:
            db: Database session
            customer_id: Customer ID

        Returns:
            Customer dict with store info

        Raises:
            CustomerNotFoundException: If customer not found
        """
        from app.modules.tenancy.services.store_service import store_service

        customer = (
            db.query(Customer)
            .filter(Customer.id == customer_id)
            .first()
        )

        if not customer:
            raise CustomerNotFoundException(str(customer_id))

        store = store_service.get_store_by_id_optional(db, customer.store_id)
        return {
            "id": customer.id,
            "store_id": customer.store_id,
            "email": customer.email,
            "first_name": customer.first_name,
            "last_name": customer.last_name,
            "phone": customer.phone,
            "customer_number": customer.customer_number,
            "marketing_consent": customer.marketing_consent,
            "preferred_language": customer.preferred_language,
            "is_active": customer.is_active,
            "created_at": customer.created_at,
            "updated_at": customer.updated_at,
            "store_name": store.name if store else None,
            "store_code": store.store_code if store else None,
        }

    def toggle_customer_status(
        self,
        db: Session,
        customer_id: int,
        admin_email: str,
    ) -> dict[str, Any]:
        """
        Toggle customer active status.

        Args:
            db: Database session
            customer_id: Customer ID
            admin_email: Admin user email for logging

        Returns:
            Dict with customer ID, new status, and message

        Raises:
            CustomerNotFoundException: If customer not found
        """
        customer = db.query(Customer).filter(Customer.id == customer_id).first()

        if not customer:
            raise CustomerNotFoundException(str(customer_id))

        customer.is_active = not customer.is_active
        db.flush()
        db.refresh(customer)

        status = "activated" if customer.is_active else "deactivated"
        logger.info(f"Customer {customer.email} {status} by admin {admin_email}")

        return {
            "id": customer.id,
            "is_active": customer.is_active,
            "message": f"Customer {status} successfully",
        }


# Singleton instance
admin_customer_service = AdminCustomerService()