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orion/docs/guides/letzshop-admin-management.md
Samir Boulahtit 4cb2bda575 refactor: complete Company→Merchant, Vendor→Store terminology migration
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Co-Authored-By: Claude Opus 4.6 <noreply@anthropic.com>
2026-02-07 18:33:57 +01:00

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# Letzshop Admin Management Guide
Complete guide for managing Letzshop integration from the Admin Portal at `/admin/marketplace/letzshop`.
## Table of Contents
- [Overview](#overview)
- [Store Selection](#store-selection)
- [Products Tab](#products-tab)
- [Orders Tab](#orders-tab)
- [Exceptions Tab](#exceptions-tab)
- [Jobs Tab](#jobs-tab)
- [Settings Tab](#settings-tab)
---
## Overview
The Letzshop Management page provides a unified interface for managing Letzshop marketplace integration for all stores. Key features:
- **Multi-Store Support**: Select any store to manage their Letzshop integration
- **Product Management**: View, import, and export products
- **Order Processing**: View orders, confirm inventory, set tracking
- **Exception Handling**: Resolve product matching exceptions
- **Job Monitoring**: Track import, export, and sync operations
- **Configuration**: Manage CSV URLs, credentials, and sync settings
---
## Store Selection
At the top of the page, use the store autocomplete to select which store to manage:
1. Type to search for a store by name or code
2. Select from the dropdown
3. The page loads store-specific data for all tabs
4. Your selection is saved and restored on next visit
**Cross-Store View**: When no store is selected, the Orders and Exceptions tabs show data across all stores.
---
## Products Tab
The Products tab displays Letzshop marketplace products imported for the selected store.
### Product Listing
- **Search**: Filter by title, GTIN, SKU, or brand
- **Status Filter**: Show all, active only, or inactive only
- **Pagination**: Navigate through product pages
### Product Table Columns
| Column | Description |
|--------|-------------|
| Product | Image, title, and brand |
| Identifiers | GTIN and SKU codes |
| Price | Product price with currency |
| Status | Active/Inactive badge |
| Actions | View product details |
### Import Products
Click the **Import** button to open the import modal:
1. **Import Single Language**: Select a language and enter the CSV URL
2. **Import All Languages**: Imports from all configured CSV URLs (FR, DE, EN)
Import settings (batch size) are configured in the Settings tab.
### Export Products
Click the **Export** button to export products to the Letzshop pickup folder:
- Exports all three languages (FR, DE, EN) automatically
- Files are placed in `exports/letzshop/{store_code}/`
- Filename format: `{store_code}_products_{language}.csv`
- The export is logged and appears in the Jobs tab
Export settings (include inactive products) are configured in the Settings tab.
---
## Orders Tab
The Orders tab displays orders from Letzshop for the selected store (or all stores if none selected).
### Order Listing
- **Search**: Filter by order number, customer name, or email
- **Status Filter**: All, Pending, Confirmed, Shipped, Declined
- **Date Range**: Filter by order date
### Order Actions
| Action | Description |
|--------|-------------|
| View | Open order details modal |
| Confirm | Confirm all items in order |
| Decline | Decline all items in order |
| Set Tracking | Add tracking number and carrier |
### Order Details Modal
Shows complete order information including:
- Order number and date
- Customer name and email
- Shipping address
- Order items with confirmation status
- Tracking information (if set)
---
## Exceptions Tab
The Exceptions tab shows product matching exceptions that need resolution. See the [Order Item Exceptions documentation](../implementation/order-item-exceptions.md) for details.
### Exception Types
When an order is imported and a product cannot be matched by GTIN:
1. The order is imported with a placeholder product
2. An exception is created for resolution
3. The order cannot be confirmed until exceptions are resolved
### Resolution Actions
| Action | Description |
|--------|-------------|
| Resolve | Assign the correct product to the order item |
| Bulk Resolve | Resolve all exceptions for the same GTIN |
| Ignore | Mark as ignored (still blocks confirmation) |
---
## Jobs Tab
The Jobs tab provides a unified view of all Letzshop-related operations for the selected store.
### Job Types
| Type | Icon | Color | Description |
|------|------|-------|-------------|
| Product Import | Cloud Download | Purple | Importing products from Letzshop CSV |
| Product Export | Cloud Upload | Blue | Exporting products to pickup folder |
| Historical Import | Clock | Orange | Importing historical orders |
| Order Sync | Refresh | Indigo | Syncing orders from Letzshop API |
### Job Information
Each job displays:
- **ID**: Unique job identifier
- **Type**: Import, Export, Historical Import, or Order Sync
- **Status**: Pending, Processing, Completed, Failed, or Partial
- **Records**: Success count / Total processed (failed count if any)
- **Started**: When the job began
- **Duration**: How long the job took
#### Records Column Meaning
| Job Type | Records Shows |
|----------|---------------|
| Product Import | Products imported / Total products |
| Product Export | Files exported / Total files (3 languages) |
| Historical Import | Orders imported / Total orders |
| Order Sync | Orders synced / Total orders |
### Filtering
- **Type Filter**: Show specific job types
- **Status Filter**: Show jobs with specific status
### Job Actions
| Action | Description |
|--------|-------------|
| View Errors | Show error details (for failed jobs) |
| View Details | Show complete job information |
---
## Settings Tab
The Settings tab manages Letzshop integration configuration for the selected store.
### CSV Feed URLs
Configure the URLs for Letzshop product CSV feeds:
- **French (FR)**: URL for French product data
- **German (DE)**: URL for German product data
- **English (EN)**: URL for English product data
### Import Settings
- **Batch Size**: Number of products to process per batch (100-5000)
### Export Settings
- **Include Inactive**: Whether to include inactive products in exports
### API Credentials
Configure Letzshop API access:
- **API Key**: Your Letzshop API key (encrypted at rest)
- **Test Connection**: Verify API connectivity
### Sync Settings
- **Auto-Sync Enabled**: Enable automatic order synchronization
- **Sync Interval**: How often to sync orders (in minutes)
---
## API Endpoints
### Products
| Endpoint | Method | Description |
|----------|--------|-------------|
| `/admin/products` | GET | List marketplace products with filters |
| `/admin/products/stats` | GET | Get product statistics |
| `/admin/letzshop/stores/{id}/export` | GET | Download CSV export |
| `/admin/letzshop/stores/{id}/export` | POST | Export to pickup folder |
### Jobs
| Endpoint | Method | Description |
|----------|--------|-------------|
| `/admin/letzshop/stores/{id}/jobs` | GET | List jobs for store |
| `/admin/marketplace-import-jobs` | POST | Create import job |
### Orders
See [Letzshop Order Integration](letzshop-order-integration.md) for complete order API documentation.
---
## Best Practices
### Product Management
1. **Regular Imports**: Schedule regular imports to keep product data current
2. **Export Before Sync**: Export products before Letzshop's pickup schedule
3. **Monitor Jobs**: Check the Jobs tab for failed imports/exports
### Order Processing
1. **Check Exceptions First**: Resolve exceptions before confirming orders
2. **Verify Tracking**: Ensure tracking numbers are valid before submission
3. **Monitor Sync Status**: Check for failed order syncs in Jobs tab
### Troubleshooting
1. **Products Not Appearing**: Verify CSV URL is accessible and valid
2. **Export Failed**: Check write permissions on exports directory
3. **Orders Not Syncing**: Verify API credentials and test connection