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orion/docs/marketing/features.md
Samir Boulahtit 0be95e079d docs: add marketing documentation with outreach templates and pricing 
Add comprehensive marketing folder with vendor outreach strategy:
- Feature list and roadmap with status indicators
- Pricing tiers (Starter EUR 49, Professional EUR 99, Business EUR 199)
- Letzshop automation outreach templates (email, phone, LinkedIn)
- Website vendor strategy (connector vs migration options)

🤖 Generated with [Claude Code](https://claude.com/claude-code)

Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
2025-12-23 21:51:37 +01:00

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# Feature List & Roadmap
## Feature Status Legend
| Status | Meaning |
|--------|---------|
| :white_check_mark: Ready | Production-ready, can sell today |
| :construction: In Progress | Development ongoing |
| :calendar: Planned | On roadmap, not started |
---
## Marketplace Integration
### Letzshop Integration :white_check_mark: Ready
| Feature | Status | Notes |
|---------|--------|-------|
| API Credentials Management | :white_check_mark: Ready | Secure storage, key masking |
| Connection Testing | :white_check_mark: Ready | Validate before saving |
| Order Auto-Sync | :white_check_mark: Ready | Configurable intervals |
| Order Confirmation | :white_check_mark: Ready | One-click from dashboard |
| Order Rejection | :white_check_mark: Ready | With exception handling |
| Tracking Number Sync | :white_check_mark: Ready | Push to Letzshop automatically |
| Sync Operation Logs | :white_check_mark: Ready | Full audit trail |
| Fulfillment Queue | :white_check_mark: Ready | Visual queue management |
| CSV Export (Multi-language) | :white_check_mark: Ready | EN/FR/DE Google Shopping format |
### Other Marketplaces :calendar: Planned
| Feature | Status | Notes |
|---------|--------|-------|
| Amazon Luxembourg | :calendar: Planned | API integration |
| eBay | :calendar: Planned | API integration |
| Generic CSV Import | :white_check_mark: Ready | Universal importer |
---
## Product Management
| Feature | Status | Notes |
|---------|--------|-------|
| Product CRUD | :white_check_mark: Ready | Full create/read/update/delete |
| Multi-language Support | :white_check_mark: Ready | EN, FR, DE translations |
| Active/Inactive Toggle | :white_check_mark: Ready | Quick status changes |
| Featured Products | :white_check_mark: Ready | Highlight key products |
| Bulk CSV Import | :white_check_mark: Ready | With validation & error reporting |
| Import Error Tracking | :white_check_mark: Ready | Detailed error logs |
| Marketplace Product Publish | :white_check_mark: Ready | Direct to marketplace |
---
## Order Management
| Feature | Status | Notes |
|---------|--------|-------|
| Order List & Filtering | :white_check_mark: Ready | By status, customer, date |
| Order Details View | :white_check_mark: Ready | Items, addresses, history |
| Status Updates | :white_check_mark: Ready | With tracking info |
| Order Item Exceptions | :white_check_mark: Ready | Handle product mismatches |
| Exception Resolution | :white_check_mark: Ready | Bulk resolve by GTIN |
| Exception Statistics | :white_check_mark: Ready | Pending/resolved counts |
---
## Inventory Management
| Feature | Status | Notes |
|---------|--------|-------|
| Set Inventory Levels | :white_check_mark: Ready | Exact quantity setting |
| Adjust Inventory | :white_check_mark: Ready | Add/remove stock |
| Reserve for Orders | :white_check_mark: Ready | Hold stock during checkout |
| Release Reservations | :white_check_mark: Ready | Cancel order scenarios |
| Fulfill Reservations | :white_check_mark: Ready | Complete order, decrement stock |
| Inventory Summary | :white_check_mark: Ready | Per-product overview |
| Low Stock Filtering | :white_check_mark: Ready | Alert on low inventory |
| Location Filtering | :white_check_mark: Ready | Multi-warehouse support |
---
## Team Management
| Feature | Status | Notes |
|---------|--------|-------|
| Team Member List | :white_check_mark: Ready | With roles and permissions |
| Email Invitations | :white_check_mark: Ready | Automated invitation flow |
| Bulk Invitations | :white_check_mark: Ready | Invite multiple at once |
| Invitation Acceptance | :white_check_mark: Ready | Self-service onboarding |
| Role Management | :white_check_mark: Ready | Manager, Staff, Support, Viewer, Marketing |
| Custom Permissions | :white_check_mark: Ready | Override preset roles |
| Team Statistics | :white_check_mark: Ready | Active, pending, role distribution |
---
## Messaging & Communication
| Feature | Status | Notes |
|---------|--------|-------|
| Conversation List | :white_check_mark: Ready | Filter by type/status |
| Unread Count | :white_check_mark: Ready | For notifications |
| Create Conversations | :white_check_mark: Ready | Initiate with customers |
| Send Messages | :white_check_mark: Ready | With file attachments |
| Message History | :white_check_mark: Ready | Full conversation view |
| Close/Reopen Conversations | :white_check_mark: Ready | Conversation lifecycle |
| Email Notifications | :white_check_mark: Ready | Per-conversation control |
| Mute Notifications | :white_check_mark: Ready | Granular control |
---
## Analytics & Dashboard
| Feature | Status | Notes |
|---------|--------|-------|
| Dashboard Statistics | :white_check_mark: Ready | Products, orders, customers |
| Revenue Metrics | :white_check_mark: Ready | Total and monthly |
| Order Status Breakdown | :white_check_mark: Ready | Visual status distribution |
| Time-Period Analytics | :white_check_mark: Ready | 7d, 30d, 90d, 1y views |
| Import Statistics | :white_check_mark: Ready | Track import activity |
---
## Customer Management
| Feature | Status | Notes |
|---------|--------|-------|
| Customer List | :white_check_mark: Ready | Search and filter |
| Customer Details | :white_check_mark: Ready | Profile information |
| Order History | :construction: In Progress | Coming in Slice 4 |
| Customer Statistics | :construction: In Progress | Coming in Slice 4 |
---
## Media Management
| Feature | Status | Notes |
|---------|--------|-------|
| Media Library | :construction: In Progress | Coming in Slice 3 |
| File Upload | :construction: In Progress | Single and bulk |
| Image Optimization | :construction: In Progress | Compress and resize |
---
## Payments
| Feature | Status | Notes |
|---------|--------|-------|
| Stripe Connect | :calendar: Planned | Coming in Slice 5 |
| Payment Methods | :calendar: Planned | Credit card, bank transfer |
| Transaction History | :calendar: Planned | Full payment logs |
| Refund Processing | :calendar: Planned | Self-service refunds |
---
## Notifications
| Feature | Status | Notes |
|---------|--------|-------|
| In-App Notifications | :calendar: Planned | Coming in Slice 5 |
| Email Notifications | :calendar: Planned | Configurable templates |
| Notification Preferences | :calendar: Planned | Per-type control |
---
## Coming Soon
### Q1 2025
- Media management complete
- Customer analytics
### Q2 2025
- External website connectors (WooCommerce, Shopify)
- Additional marketplace integrations
### Q3 2025
- Stripe payments integration
- Advanced notification system
- Mobile app (consideration)
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