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orion/app/modules/billing/docs/tier-management.md
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Subscription Tier Management

This guide explains how to manage subscription tiers and assign features to them in the admin panel.

Accessing Tier Management

Navigate to Admin → Billing & Subscriptions → Subscription Tiers or go directly to /admin/subscription-tiers.

Dashboard Overview

The tier management page displays:

Stats Cards

  • Total Tiers: Number of configured subscription tiers
  • Active Tiers: Tiers currently available for subscription
  • Public Tiers: Tiers visible to stores (excludes enterprise/custom)
  • Est. MRR: Estimated Monthly Recurring Revenue

Tier Table

Each tier shows:

Column Description
# Display order (affects pricing page order)
Code Unique identifier (e.g., essential, professional)
Name Display name shown to stores
Monthly Monthly price in EUR
Annual Annual price in EUR (or - if not set)
Orders/Mo Monthly order limit (or Unlimited)
Products Product limit (or Unlimited)
Team Team member limit (or Unlimited)
Features Number of features assigned
Status Active, Private, or Inactive
Actions Edit Features, Edit, Activate/Deactivate

Managing Tiers

Creating a New Tier

  1. Click Create Tier button
  2. Fill in the tier details:
    • Code: Unique lowercase identifier (cannot be changed after creation)
    • Name: Display name for the tier
    • Monthly Price: Price in cents (e.g., 4900 for €49.00)
    • Annual Price: Optional annual price in cents
    • Order Limit: Leave empty for unlimited
    • Product Limit: Leave empty for unlimited
    • Team Members: Leave empty for unlimited
    • Display Order: Controls sort order on pricing pages
    • Active: Whether tier is available
    • Public: Whether tier is visible to stores
  3. Click Create

Editing a Tier

  1. Click the pencil icon on the tier row
  2. Modify the tier properties
  3. Click Update

Note: The tier code cannot be changed after creation.

Activating/Deactivating Tiers

  • Click the check-circle icon to activate an inactive tier
  • Click the x-circle icon to deactivate an active tier

Deactivating a tier:

  • Does not affect existing subscriptions
  • Hides the tier from new subscription selection
  • Can be reactivated at any time

Managing Features

Assigning Features to a Tier

  1. Click the puzzle-piece icon on the tier row

  2. A slide-over panel opens showing all available features

  3. Features are grouped by category:

    • Analytics
    • Product Management
    • Order Management
    • Marketing
    • Support
    • Integration
    • Branding
    • Team
  4. Check/uncheck features to include in the tier

  5. Use Select all or Deselect all per category for bulk actions

  6. The footer shows the total number of selected features

  7. Click Save Features to apply changes

Feature Categories

Category Example Features
Analytics Basic Analytics, Analytics Dashboard, Custom Reports
Product Management Bulk Edit, Variants, Bundles, Inventory Alerts
Order Management Order Automation, Advanced Fulfillment, Multi-Warehouse
Marketing Discount Codes, Abandoned Cart, Email Marketing, Loyalty
Support Email Support, Priority Support, Phone Support, Dedicated Manager
Integration Basic API, Advanced API, Webhooks, Custom Integrations
Branding Theme Customization, Custom Domain, White Label
Team Team Management, Role Permissions, Audit Logs

Best Practices

Tier Pricing Strategy

  1. Essential: Entry-level with basic features and limits
  2. Professional: Mid-tier with increased limits and key integrations
  3. Business: Full-featured for growing businesses
  4. Enterprise: Custom pricing with unlimited everything

Feature Assignment Tips

  • Start with fewer features in lower tiers
  • Ensure each upgrade tier adds meaningful value
  • Keep support features as upgrade incentives
  • API access typically belongs in Business+ tiers

Stripe Integration

For each tier, you can optionally configure:

  • Stripe Product ID: Link to Stripe product
  • Stripe Monthly Price ID: Link to monthly price
  • Stripe Annual Price ID: Link to annual price

These are required for automated billing via Stripe Checkout.