Samir Boulahtit
f141cc4e6a
Move 39 documentation files from top-level docs/ into each module's docs/ folder, accessible via symlinks from docs/modules/. Create data-model.md files for 10 modules with full schema documentation. Replace originals with redirect stubs. Remove empty guide stubs. Modules migrated: tenancy, billing, loyalty, marketplace, orders, messaging, cms, catalog, inventory, hosting, prospecting. Co-Authored-By: Claude Opus 4.6 <noreply@anthropic.com>
136 lines
4.5 KiB
Markdown
136 lines
4.5 KiB
Markdown
# Subscription Tier Management
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This guide explains how to manage subscription tiers and assign features to them in the admin panel.
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## Accessing Tier Management
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Navigate to **Admin → Billing & Subscriptions → Subscription Tiers** or go directly to `/admin/subscription-tiers`.
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## Dashboard Overview
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The tier management page displays:
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### Stats Cards
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- **Total Tiers**: Number of configured subscription tiers
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- **Active Tiers**: Tiers currently available for subscription
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- **Public Tiers**: Tiers visible to stores (excludes enterprise/custom)
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- **Est. MRR**: Estimated Monthly Recurring Revenue
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### Tier Table
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Each tier shows:
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| Column | Description |
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|--------|-------------|
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| # | Display order (affects pricing page order) |
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| Code | Unique identifier (e.g., `essential`, `professional`) |
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| Name | Display name shown to stores |
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| Monthly | Monthly price in EUR |
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| Annual | Annual price in EUR (or `-` if not set) |
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| Orders/Mo | Monthly order limit (or `Unlimited`) |
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| Products | Product limit (or `Unlimited`) |
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| Team | Team member limit (or `Unlimited`) |
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| Features | Number of features assigned |
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| Status | Active, Private, or Inactive |
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| Actions | Edit Features, Edit, Activate/Deactivate |
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## Managing Tiers
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### Creating a New Tier
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1. Click **Create Tier** button
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2. Fill in the tier details:
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- **Code**: Unique lowercase identifier (cannot be changed after creation)
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- **Name**: Display name for the tier
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- **Monthly Price**: Price in cents (e.g., 4900 for €49.00)
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- **Annual Price**: Optional annual price in cents
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- **Order Limit**: Leave empty for unlimited
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- **Product Limit**: Leave empty for unlimited
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- **Team Members**: Leave empty for unlimited
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- **Display Order**: Controls sort order on pricing pages
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- **Active**: Whether tier is available
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- **Public**: Whether tier is visible to stores
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3. Click **Create**
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### Editing a Tier
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1. Click the **pencil icon** on the tier row
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2. Modify the tier properties
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3. Click **Update**
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Note: The tier code cannot be changed after creation.
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### Activating/Deactivating Tiers
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- Click the **check-circle icon** to activate an inactive tier
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- Click the **x-circle icon** to deactivate an active tier
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Deactivating a tier:
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- Does not affect existing subscriptions
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- Hides the tier from new subscription selection
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- Can be reactivated at any time
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## Managing Features
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### Assigning Features to a Tier
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1. Click the **puzzle-piece icon** on the tier row
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2. A slide-over panel opens showing all available features
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3. Features are grouped by category:
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- Analytics
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- Product Management
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- Order Management
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- Marketing
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- Support
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- Integration
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- Branding
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- Team
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4. Check/uncheck features to include in the tier
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5. Use **Select all** or **Deselect all** per category for bulk actions
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6. The footer shows the total number of selected features
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7. Click **Save Features** to apply changes
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### Feature Categories
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| Category | Example Features |
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|----------|------------------|
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| Analytics | Basic Analytics, Analytics Dashboard, Custom Reports |
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| Product Management | Bulk Edit, Variants, Bundles, Inventory Alerts |
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| Order Management | Order Automation, Advanced Fulfillment, Multi-Warehouse |
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| Marketing | Discount Codes, Abandoned Cart, Email Marketing, Loyalty |
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| Support | Email Support, Priority Support, Phone Support, Dedicated Manager |
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| Integration | Basic API, Advanced API, Webhooks, Custom Integrations |
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| Branding | Theme Customization, Custom Domain, White Label |
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| Team | Team Management, Role Permissions, Audit Logs |
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## Best Practices
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### Tier Pricing Strategy
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1. **Essential**: Entry-level with basic features and limits
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2. **Professional**: Mid-tier with increased limits and key integrations
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3. **Business**: Full-featured for growing businesses
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4. **Enterprise**: Custom pricing with unlimited everything
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### Feature Assignment Tips
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- Start with fewer features in lower tiers
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- Ensure each upgrade tier adds meaningful value
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- Keep support features as upgrade incentives
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- API access typically belongs in Business+ tiers
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### Stripe Integration
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For each tier, you can optionally configure:
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- **Stripe Product ID**: Link to Stripe product
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- **Stripe Monthly Price ID**: Link to monthly price
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- **Stripe Annual Price ID**: Link to annual price
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These are required for automated billing via Stripe Checkout.
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## Related Documentation
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- [Subscription & Billing System](subscription-system.md) - Complete billing documentation
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- [Feature Gating System](feature-gating.md) - Technical feature gating details
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